Efektivitas Penyaluran Pembiayaan Bagi Nasabah Di Bank Syariah Indonesia (BSI) Dan Bank Rakyat Indonesia (BRI) Cabang Sungai Penuh
DOI:
https://doi.org/10.30762/wadiah.v10i1.3024Keywords:
Bank;efektivitas;kreditAbstract
This study examines the effectiveness of credit distribution and analyzes the differences in credit disbursement mechanisms between conventional banking and Islamic banking at the sub-branch office level. A qualitative research design employing a phenomenological approach was adopted to explore credit distribution practices as implemented and interpreted by banking practitioners. The study was conducted at the Sub-Branch Offices (KCP) of Bank Rakyat Indonesia (BRI) and Bank Syariah Indonesia (BSI) in Sungai Penuh, with key informants consisting of employees from both institutions. Data were collected through direct observation, in-depth interviews, and documentation analysis. The data analysis process involved data reduction, data presentation, and conclusion drawing, while data validity was ensured through triangulation and cross-verification techniques.The findings indicate notable differences in both the mechanisms and effectiveness of credit distribution between BRI and BSI. BRI demonstrates superior performance in terms of accessibility, flexibility of requirements, and speed of credit disbursement, particularly in serving micro, small, and medium enterprises (MSMEs). In contrast, BSI places greater emphasis on compliance with Islamic principles, clarity of contractual arrangements (akad), and more targeted and sustainable fund utilization. Factors such as service convenience, financing schemes, institutional reputation, and service delivery approaches significantly influence the fulfillment of community financing needs. The effectiveness of credit utilization is reflected in its productive allocation, which contributes to economic circulation, enhances business productivity, and strengthens local economic resilience, while maintaining prudent credit risk management.
Keywords: Bank, Effectiveness, Financing, Phenomenology
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